• Managing & Controlling Finance Department • HR Department • Running the BPO of the company • Payroll • Business Development • Heading CSR program

• Determining Sales strategy to enhance revenue • Pricing Strategy for Corporate Market • Creating& Maintaining BAR rate for B2C & B2B market • Creating promotion & offers according to room availability • Business Development • Rate management • Produce Benchmark, GDS and analysis reports • Observe and monitor workers' performance to make sure that company’s rules and procedures are being followed. • Interview and hire staff.

• Running the operations of Front Office Department • Inspect hotel for cleanliness and appearance. • Coordinate front-office duties and resolve problems • Assign duties to workers and schedule shifts. • Inspect hotels to gather information and monitor surroundings and

• Making deposits and accurate reports of receipts daily • Learning how the daily operations of all the club departments interact among themselves • Meeting with each department manager to learn the department’s customer service goals • Understanding how to receive, investigate and act upon complaints

• F&B cost control • Restaurant Manager • Banquet and conference manager • Supervising Room Division department • Controlling all monetary transaction, credit relaizations and rate management

• Responsible for controlling guest arrival, special package and rates • Guest check-in and check-out • Responsible for the hotel cash box. • Responsible for creating report and information using MS Office. • Responsible for training new employees

• Learning supervisory skills and responsibilities • Ordering and controlling Inventory of food and beverage • Keeping records of employee hours and wages • Forecasting upcoming events and making sure figures stay under budget • Supervising and monitoring the actions of the staff for fine dinning service • Resolving Customer complaints about food or service

• Was in MOD Hotel Front desk from 10 pm until 7 am. • Responsible for controlling points of sales accounting • Responsible for daily closing process through NCR IT System • Guest accounting and daily reports • Controlling of PBX, fax, and Internet

• 8 weeks of training in front office • 8 weeks of training in room service • 8 weeks of training in housekeeping

• Responsible for allocating rooms according to guest preferences and requests and maintaining the Average Room Rate. • Insuring guest satisfaction • Overseeing the correct execution of checking in and out of the hotel • Controlling Room rate discrepancy before auditing • Learning for revenue management through room reservation

BBA in Hospitality Management, Bachelor

High School Diploma, AISSCE Diploma

High School Certificate , AISSE

Lausanne French School, Diploma